practice test November 2018 Communicative Theory College

 practice test November 2018 Communicative Theory College





1. When Charley and Allen have a problem about something, they use the same old behaviours every time to deal
with it. Clearly they have
 A comprising conflict style
 Constructive conflict skills
 A complementary conflict style
 A symmetrical conflict style

2. Work teams that have a lot of functional conflict
 Cause people to suffer undue stress
 Make better final destinations
 Tend to use parallel conflict styles
 Are common in high-context cultures

3. In terms of culture
 People tend to be more assertive in low-context cultures
 People tend to be more non-assertiveness in low-context cultures
 There is no relationship between assertiveness and the high- or low context cultures
 Assertiveness is common in collectivistic cultures

4. Describing your problems and needs
 Is part and parcel of an assertiveness communication style
 Is considered a positive conflict skills
 Is a conflict ritual
 Is common in a parallel conflict style

5. To determine which conflict style is best for a situation, you should
 Ask the person what works best for him or her
 Put your goals aside and let the relationship unfold
 Consider the particular situation
 Use the style that has worked best for you in the past